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Case study / Aug 4, 2025

One more push for performance

The chatbot's output wasn't meeting the company's expected standard, and there wasn't a clear approach for designing and improving prompts effectively.

Illustration of an unstable chatbot

Project overview

Challenge

The chatbot's output wasn't meeting the company's expected standard, and there wasn't a clear approach for designing and improving prompts effectively.

Learn more about Challenge

Challenge

The chatbot's output wasn't meeting the company's expected standard, and there wasn't a clear approach for designing and improving prompts effectively.

Approach

To improve the chatbot's performance, provided practical tips and guidance on effective prompt design.

Also supported building a mechanism for objectively evaluating output accuracy.

Illustration of a person giving guidance

Outcomes

Improved the quality of the chatbot's output and contributed to greater stability in production use.

Illustration of a chatbot with improved output quality
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